Terms & Conditions

These Terms and Conditions (“Terms”) govern the use of the Penlytic website and the provision of cybersecurity and penetration testing services by Penlytic (“we”, “our”, or “us”). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Services

Penlytic provides cybersecurity services, including but not limited to penetration testing, vulnerability assessments, security consulting, and related advisory services. All services are provided strictly based on a written agreement, statement of work (SOW), or contract executed between Penlytic and the client.

Penlytic performs security testing activities only with explicit written authorization from the system owner or authorized representative. Any testing conducted is limited to the scope, targets, methods, and timeframe agreed upon in advance.

2. Authorized Use

You agree to use the Penlytic website and services only for lawful purposes. You must not attempt to misuse, interfere with, or disrupt our website, infrastructure, or services.

Clients are responsible for ensuring that they have full authority to request testing of systems, applications, networks, or data included in the engagement scope. Penlytic assumes no liability for testing conducted on systems for which the client lacks proper authorization.

3. Client Responsibilities

Clients must provide accurate, complete, and timely information necessary for the delivery of services. This includes defining scope, providing required access, credentials, documentation, and points of contact.

Clients acknowledge that penetration testing involves intentional attempts to exploit vulnerabilities, which may result in service interruptions, system instability, or data exposure within the agreed scope. Clients accept these risks as part of the engagement.

4. Confidentiality

Both parties agree to treat all non-public, confidential, or proprietary information obtained during the course of the engagement as confidential. Penlytic will not disclose client information except as required to deliver services or when legally obligated.

Confidentiality obligations survive the termination or completion of the engagement.

5. Intellectual Property

All methodologies, tools, scripts, templates, and reports developed or used by Penlytic remain the intellectual property of Penlytic unless otherwise agreed in writing.

Clients are granted a limited, non-transferable right to use final reports and deliverables for internal security and compliance purposes only.

6. Payment and Fees

Fees, billing schedules, and payment terms are defined in the applicable contract or statement of work. Late payments may result in service suspension or termination.

All fees are exclusive of applicable taxes unless stated otherwise.

7. Limitation of Liability

To the maximum extent permitted by law, Penlytic shall not be liable for any indirect, incidental, consequential, or special damages, including loss of data, revenue, or business interruption, arising from the use of our website or services.

Penlytic’s total liability for any claim arising out of an engagement shall not exceed the total fees paid for the specific service giving rise to the claim.

8. Disclaimer

Penlytic services are provided on an “as is” and “as available” basis. While we strive to identify security weaknesses, no penetration test or assessment guarantees the discovery of all vulnerabilities or the complete security of systems.

Security findings represent a point-in-time assessment and may change due to system updates, configuration changes, or emerging threats.

9. Termination

Either party may terminate an engagement in accordance with the termination terms set out in the applicable contract or statement of work. Upon termination, all outstanding fees become immediately payable.

10. Compliance With Laws

Penlytic conducts its operations in compliance with applicable laws and regulations. Clients are responsible for ensuring that their use of Penlytic services complies with all relevant local, national, and international laws.

11. Third-Party Services

Our website or services may reference or integrate third-party tools or services. Penlytic is not responsible for the content, availability, or practices of third parties.

12. Changes to These Terms

Penlytic reserves the right to modify these Terms at any time. Updated versions will be published on our website with a revised “Last updated” date. Continued use of the website or services constitutes acceptance of the updated Terms.